My account

ABOUT ACCOUNT

You must sign into your account before you can shop with us or if you want to see or track your orders.

You can change your details at any time using ‘My Account’ which is in the top right hand corner of the page’. Once you’re logged in you can change your:

·       Password

·       Email Address

·       Delivery Address

·       Payment card details

 

Just click the ‘Edit’ or ‘Edit/Add’ buttons under each section of your account to change the details. Once you’ve updated them, remember to click ‘Save’.

Any changes you make to your account will not affect the details of any orders you’ve already placed.

It's worth checking your account every once in a while just to make sure we have the right details for you.

You can view your store credit balance in here

ADDRESS BOOK

Shipping address is the address that you would like us to send your items.

You can add, remove and update your address details by clicking on the ‘Edit’ button beside your ‘Address Book’ or clicking on the  button beside your 'Address Book' for 'Remove Address' or clicking on the "+ Add new Shipping Address" button beside your 'Address Book'. You can add more than one shipping address.

If your address is too long to fit into ‘Address 1’ then you can use ‘Address 2’ for the second line of your address details.

Whenever you update or add an address, always remember to click 'Save' so that the new details are ready for you next time you shop.

Billing address is the address on your credit card that you will be using for the payment. You can check on the card statement. Billing address must match the statement of the card you will be using. If it doesn’t match, we have to cancel your order. 

You can view your store credit balance in here.

ORDER HISTORY

On this page you can view and track your order. 

You can view your store credit balance in here

STORE CREDIT

Store Credit

• Online Store Credit can only be used online at our website or on our mobile app.

• Online Store Credit cannot be transferred to another person or account.

• Please treat Online Store Credit like cash.

• Online Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have selected "Store Credit" as the refund method.

• Online Store Credit may be used to purchase gift cards to our store.

• Any purchase amounts that exceed the value of the Online Store Credit will require an additional method of payment for the remaining balance due.

• Online Store credit is provided in IDR.

• Your use of the Online Store Credit constitutes your agreement to our Terms.

• To view your Online Store Credit Balance, log into your Maision account. Your Store Credit balance will be displayed on the “My Account” page.

• For more information about Online Store Credit, please contact Customer Care.

You can view your store credit balance in here.